Background
The OSCE Mission in Kosovo was established by the OSCE Permanent Council on 1 July 1999. The Mission is responsible for institution- and democracy-building, and the promotion of human rights and the rule of law. In 1992, the then Conference on Security and Co-operation in Europe (CSCE, now OSCE) deployed the first Missions to Kosovo, Sandzak and Vojvodina in the former Federal Republic of Yugoslavia. Their mandate was not renewed the following year. From October 1998 to March 1999, the Kosovo Verification Mission (KVM), the largest and most challenging OSCE operation up to that date, was deployed to verify the Federal Republic of Yugoslavia's compliance with UN Security Council Resolutions 1160 and 1199. The purpose of the KVM was to verify the ceasefire, monitor movement of forces, and promote human rights and democracy-building. When the security situation deteriorated in Kosovo in March 1999, the KVM was withdrawn. It ceased to exist on 9 June when the Permanent Council established a transitional OSCE Task Force for Kosovo. The current Mission in Kosovo was set up in July 1999.
General Minimum Requirements
- Excellent physical condition
- Possession of a valid automobile driving license and ability to drive using manual transmission
- Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure
Field of Expertise Requirements
- University education in computer science or related field or proven 2 years' professional experience in managing information systems and
supporting users
- Experience of Windows XP 2003 workstation and server, MS Office Suite, Internet with emphasis on network administration
- Demonstrated planning and organisational skills in a technology environment with the ability to work effectively in a fast-paced, demanding
environment with multiple priorities
Level of Professional Competence Requirements
- Education: Advanced education/certified training course in a relevant field desirable
- Experience: Minimum 6 years of relevant, diversified and progressively responsible professional experience including at least 3 years at the
management level relevant to the actual position
Mission Specific Requirements
Mandatory:
- At least six years of professional experience in the conceptualization, installation, operation, preventive and corrective maintenance of
communications and Information & Communications Technology (ICT) networks
- Experience of working with Local Area/Wide Area (LAN/WAN) networking systems, including Virtual Private Network (VPN) and Virtual
LAN (VLAN) administration
- Experience in Cisco technologies, including firewalls, routers, and switches
- Experience with Microsoft operating systems and applications, Linux, Novell NOS, UNIX and IT Security solutions, end user, network and
server hardware devices
- High degree of familiarity with current telecommunications and radio systems, including microwave, satellites, VHF and UHF radio, and
Voice Over Internet Protocol (VOIP) applications
- Project management experience
- Good analytical and problem-solving skills, as well as leadership skills and the ability to plan, organize work and motivate staff
- Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different
gender, and diverse political views, while maintaining impartiality and objectivity
- Demonstrated cultural sensitivity and judgment to local conditions and communities
- Flexibility and ability to work under pressure and with limited time frames
- Professional fluency in the English language and ability to draft/write technical guidelines
Desirable:
- Knowledge of the regional political situation and the legal framework of the Mission area
- Knowledge of law issues relating to the functional areas in the Mission
- Training and experience in negotiations
- Prior field experience with the OSCE or another international organization
Tasks and Responsibilities
- In close co-operation with the Mission's ICT Officers and the management of the ICT Services of the OSCE Secretariat, establishes the
concept for setting up and implementing projects related to the expansion and upgrade of the ICT networks.
- Is responsible for the overall maintenance of reliability and performance of the various ICT networks in the Mission;
- Plans, evaluates, provides input and monitors the implementation and execution of OSCE-wide and local ICT policies, standard operating
procedures, hardware/software acquisition guidelines, service level agreements and software licensing issues related to ICT technologies
and the management of the ICT systems;
- Formulates and oversees the implementation of adequate security of the Mission's ICT systems to assure proper access control for ICT
resources;
- Supervises the work of 26 staff in the ICT division;
- Plans, reviews and organizes the financial planning of ICT services and assets of the mission;
- Performs any other duties as required.
Deadline: 12 March 2013
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