UNDP MONTENEGRO/ UN RECEPTIONIST/ REGISTRY/ TRAVEL ASSISTANT

Description

Under the direct supervision of the UNDP Operations Manager and overall guidance of the UN Operations Management Team, the incumbent provides telephone communication and general reception and information services ensuring high quality and accuracy of work. He/she will consult the UN Operations Management Team during the execution of his/her duties.


Responsibilities

   - Receive, screen and assist visitors/clients and escort them to staff member concerned in collaboration with security guards; ensure
     assistance to visitors by providing directions and accurate information related to respective UN Agencies;
   - Operation and management of the telephone switchboard, answer to incoming calls and transfer calls to concerned staff member and/or
     take messages or provide general information, understanding the importance and the confidentiality of the matter in question;
   - Collection and update of UN staff information on a monthly basis, ensuring all data and information is correct and accurate;
   - Set up and maintenance of the office filing system; maintenance of archives, making sure files are properly stored and accessible; safe
     keeping of documents;
   - Provision of photocopies of material from the confidential registry files, as requested by responsible staff; provide assistance in the
     collection of reference and background material from registry files;
   - Registration and dispatch of the outgoing communications, including pouch, and follow-up distribution; prepare the summary of enclosure
     forms and necessary documents and maintain record on pouches received to ensure that all bags are accounted for;


Requirements

   - Secondary education;
   - Minimum 5 years of relevant experience in the areas of administration, procurement and /or travel service;
   - Experience in the usage of computers and office software packages (MS Word, Excel, etc.); experience in handling of web based
     management systems;
   - Fluency in English and local language is required.


Deadline: 10 February 2014

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