Background
Under the guidance and direct supervision of the ICT Associate (GS7), the ICT Associate (GS6) provides ICT services, implements ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The ICT Associate promotes a client-oriented approach.
The ICT Associate works in close collaboration with the Director’s Office, Programme and Operations teams in the Regional Hub, COs and UNDP HQ staff for resolving complex ICT-related issues, collaborates with Regional ICT Officers (RIO), Regional Bureau ICT Managers (RBIMs), ICT Managers and other ICT Staff.
Responsibilities
- Implementation of ICT strategies and introduction/implementation of new technologies
- Effective functioning of the Regional Hub hardware and software packages
- Support to networks administration
- Provision of web management services
- Provision of administrative support
- Facilitation of knowledge building and knowledge sharing
Requirements
- Secondary education with relevant certifications in hardware and software management and application (Microsoft Certification, Cisco
Certification). University Degree in Computer Science desirable, but it is not a requirement. Cisco Certified Network Administrator
(CCNA) and Microsoft Certified Professional (MCP) required. If certification is not available at the time of recruitment, it should be
obtained within 6 months.
- 6 years of relevant working experience, including network administration, management of hardware and software platforms,
telecommunications facilities, knowledge of Windows-based packages/applications.
- Fluency in English and Arabic, both oral and written, is required; working knowledge of other UN official language is an asset.
Deadline: 18 December 2014
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